July, August, September 2003

Volume 26, Number 3

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1 page total, 462 KB



Pages 6-7, 2 pages total, 115 KB


Editors' Letter

Editors' Letter

Page 1, 1 page total, 25.8 KB


Page 2, 1 page total, 63.2 KB


The Trick is Better Execution

An Interview with William H. Daley, President, SBC Communications Inc., San Antonio, Texas

Pages 10-11, 2 pages total, 104 KB

Renewing Success with A New Vision

An Interview with Michael H. Jordan, Chairman and Chief Executive Officer, EDS, Plano, Texas

Pages 14-16, 3 pages total, 111 KB

A New Model for Growth

An Interview with Soloman D. Trujillo, Chief Executive Officer,
Orange SA, London

Pages 18-20, 3 pages total, 115 KB

A Broad-Based Approach to BPO

An Interview with Daniel Henderson, President, Business Process Services, EDS Corporation, Plano, Texas

Pages 36-37, 2 pages total, 78.4 KB

The Disneyland for Cars

An Interview with Otto Ferdinand Wachs, Chief Executive Officer,
Autostadt GmbH, Wolfsburg, Germany

Pages 46-48, 3 pages total, 171 KB

The City that Works

An Interview with The Honorable Richard M. Daley, Mayor,
City of Chicago

Page 57, 1 page total, 84.3 KB

The 'Knowledge-Based' State

An Interview with The Honorable John G. Rowland, Governor,
State of Connecticut

Pages 76-77, 2 pages total, 183 KB

LEADERS Advisory

  • The Oriental Bangkok
  • Hilton Trinidad & Conference Centre and Hilton Tobago

Page 91, 1 page total, 113 KB

This Leather is Sexy Too!

An Interview with Simon J. Critchell, Chief Executive,
Alfred Dunhill, Ltd., London

Pages 110-11, 2 pages total, 192 KB

Things No One Ever Tells You

By Jim Aylward

Pages 129-30, 2 pages total, 176 KB